Refund policy
RETURN & REFUND POLICY
Returns & Refunds
Last updated: July 2026
We want you to shop with confidence.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Return Eligibility
To qualify for a refund:
- The request must be submitted within 30 days of delivery.
- The product must be unused.
- The product must be in its original condition.
- The original packaging must be included whenever possible.
Returns that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
We cannot accept returns for:
- Used products
- Damaged products caused by misuse
- Products altered after delivery
- Items returned outside the 30-day return period
Return Process
To begin a return, contact:
Please include:
- Order number
- Full name
- Reason for return
Return instructions will be provided by our support team.
Do not send items back without authorization.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the approval of your refund.
Approved refunds are issued to the original payment method.
Please allow 5–10 business days after approval for your bank or card provider to process the refund.
Return Shipping
Unless the return is due to a defective or incorrect item, customers are responsible for return shipping costs.
Damaged or Incorrect Orders
If you receive an incorrect or damaged item, please contact us within 7 days of delivery and include photographs of the product and packaging.
CANCELLATION POLICY
Orders may be cancelled before processing begins.
If your order has already been processed or shipped, cancellation may no longer be possible.
To request cancellation, contact:
Include:
- Order number
- Full name